Returns & Exchanges

At Hobbii, we want you to be completely satisfied with your purchase, which is why we offer a 100% satisfaction guarantee and a 365-day return window for all unused items. If your yarn or home accessories aren't quite right for your project, simply return them in their original packaging and condition.

1

Initiate Your Return

Log in to your account and visit the 'Order History' section to select the items you wish to return and print your prepaid return shipping label.

2

Pack Your Items

Carefully place the unused yarn or home decor items in their original packaging, ensuring all labels and tags remain intact to qualify for a full refund.

3

Ship the Package

Affix the printed return label to your parcel and drop it off at your nearest authorized carrier location or scheduled pickup point.

4

Receive Your Refund

Once our warehouse receives and inspects your returned items, we will process your refund to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing