Frequently Asked Questions

Everything you need to know about shopping at Hobbii

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy for home goods?

We offer a 30-day return window for all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged.

Are your textile products sustainably sourced?

Yes, we prioritize OEKO-TEX certified materials and work with suppliers who adhere to strict environmental and ethical labor standards to ensure high-quality, sustainable home products.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can cancel or modify your order within 1 hour of placement by contacting our customer support team.

Do you offer bulk discounts for interior designers?

Yes, we have a dedicated trade program for industry professionals. Please contact our support team with your business credentials to apply for exclusive wholesale pricing.